Jan
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop.
The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the other 30% want to do just enough to not get caught.
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We have a case at present with a Transport Firm. They have had the same Maintenance provider for over 5 years. Whilst carrying out an Audit and on seeing the state of the PMI paperwork, and the general lack of defects and detail it gave me some concerns.
› Read MoreMar
In a recent case that resulted in a Public Inquiry in Eastbourne we were asked to carry out an audit on the companies transport operation and then. as we always do, provide our recommendations to improve it.
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