A S Miles Consulting recently had a call to provide consultancy support to a client with a Public Inquiry which immediately caused us some concerns.
Once our Managing Director started to work with the client and their legal team it became apparent that the client had originally had a poor DVSA visit some 18 months previous which had identified a large number of serious issues with the Compliance of the Operator Licence.
The client had then undertaken some improvements. It must also be noted that the DVSA took a very supportive position rather than immediately decide to prosecute on this case.
Six months later the DVSA made a return visit to check on progress. They were dismayed that the client had not really grasped the serious position that they were in.
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