Jan
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop.
The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the other 30% want to do just enough to not get caught.
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A S Miles Consulting recently had a call to provide consultancy support to a client with a Public Inquiry which immediately caused us some concerns.
Once our Managing Director started to work with the client and their legal team it became apparent that the client had originally had a poor DVSA visit some 18 months previous which had identified a large number of serious issues with the Compliance of the Operator Licence.
The client had then undertaken some improvements. It must also be noted that the DVSA took a very supportive position rather than immediately decide to prosecute on this case.
Six months later the DVSA made a return visit to check on progress. They were dismayed that the client had not really grasped the serious position that they were in.
› Read MoreFeb
At a recent Public Inquiry, an Operator who had fallen below the standards required for maintenance, drivers' hours infringements and Drivers Daily Inspection had his authorisation reduced permanently by 3 vehicles.
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