Support services
ABOUT
A S Miles Support Services was born out of a decade of experience working with transport businesses of all sizes. We’ve seen excellent products and services, but also too many great solutions let down by poor customer support.
Everything we do at A S Miles Support Services is designed to make your life in and around the world of compliance in the Transport Industry as easy as possible, whilst making sure you are fully compliant in one of the most regulated industries we have.
We have therefore set ourselves the mission to bring great quality products to the Transport Industry, with great customer support provided by real people.
To find out more about how you and your business can benefit from this call 0116 3090409
Your Success – Our mission
Our experience in business has shown us that what really matters to every business is service.
The only way any Transport business – be it a Multidrop van, a long-distance trucking operation, a local bus service or a coach tour of the Welsh Valleys – will make money is by keeping the wheels of industry and their vehicles moving.
That also means time focused on making the business efficient, giving great service to your current clients and bring new clients through the door.
Real Service not virtual service
Over the last 10 years, our work with our sister company, A S Miles Consulting Limited, has made one thing clear — when people have a question or concern, they want a straightforward answer, and they want it fast. That’s why we’ve set up a dedicated phone line, where you’ll speak directly to a real person who can quickly connect you to the right specialist. It means faster resolutions, greater peace of mind, and more time for you to focus on running and growing your business.
High levels of Compliance
All of our products* are designed to meet the highest standards to enable you to comply with those standards.
Our products are already approved for use by those aiming to be or who are already achieving the DVSA Earned Recognition standards. *
Final approval taking place at present on these products *
Our Services
Tachograph Analysis
To ensure compliance with regulations regarding driving hours and rest periods, which can prevent fines, penalties, and even the loss of your operator’s license.
By proactively analysing tachograph data, you can address any issues before they become serious problems, potentially saving your company money and resources.
Tachograph analysis can also provide valuable insights into driver performance, allowing you to identify areas for improvement and optimize your fleet operation.
Driver onboarding and compliance
Starting right and keeping right is much easier than putting things right later.
Make sure that the driver has all the correct documents and licences to drive for you, then be able to prove to the regulator if required that everything is in order.
Driver Walkaround Checks
As a driver of a heavy goods vehicle (HGV) or passenger service vehicle (PSV), you are legally responsible for the condition of the vehicle you are driving and must ensure it’s safe to operate at all times.
By identifying and addressing potential problems early, you can prevent accidents, breakdowns, and delays. The system makes sure the appropriate people in the organisation are aware of any issues identified and involved in the decision-making process.
Vehicle damage reporting
During a shift damage can occur, be it discovered during a driver’s daily inspection, by your driver themselves or third parties actions. This needs to be reported quickly and accurately to allow a decision on the correct course of action and to ensure a speedy response to a repair.
An easy to use, good quality system that retains the record in line with your Operator Licence requirements and gives you full traceability is vital.
The system makes sure the appropriate people in the organisation are aware of the issues and involved in the decision-making process.
Vehicle Rectification report
Once a defect has been raised our systems make sure that the correct decision on rectification and repair is taken, but they are accurately recorded and can be proved.
The system makes sure the appropriate people in the organisation are aware of the issues and involved in the decision-making process.
Vehicle Maintenance and Workshop reports
Holding an operator’s licence means you have a legal duty to ensure your vehicles meet roadworthiness standards and that you have systems in place to maintain them.
The system makes sure the appropriate people in the organisation are aware of the issues and involved in the decision-making process.
Contact Us
To know more about our services and how A S Miles Support Services Limited can help in your success call us today on 0116 3090409, speak to a real person to help your real success not virtual success.
