ARE YOU THE BEST YOU CAN BE – OR THE BEST OF A BAD BUNCH?
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop. The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the […]
WHEN IS A PMI (SAFETY INSPECTION) NOT A PMI (SAFETY INSPECTION)?
Now for all those operators who pay for a PMI they may now be thinking ‘Well this doesn’t apply to me’. Well Think Again. It is only a week since we went to see a company who has been paying for PMI’s for 4 years to their local well known provider. On checking the paperwork […]
WHY HONESTY IS THE BEST POLICY – CAN YOU BE TRUSTED?
This month one of the Public Inquiries that we have attended in Cambridge involved a client where there was some rather difficult issues surrounding the case. The client was very sensitive to these and really was not keen to be, as they saw it, ‘airing dirty laundry in public’. The total opposite was in fact […]