ARE YOU THE BEST YOU CAN BE – OR THE BEST OF A BAD BUNCH?
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop. The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the […]
WHEN DOING NOTHING IS SIMPLY FATAL
A S Miles Consulting recently had a call to provide consultancy support to a client with a Public Inquiry which immediately caused us some concerns. Once our Managing Director started to work with the client and their legal team it became apparent that the client had originally had a poor DVSA visit some 18 months […]
PUBLIC INQUIRY? GETTING ADVICE & TAKING ACTION WILL HELP
At a recent Public Inquiry, an Operator who had fallen below the standards required for maintenance, drivers’ hours infringements and Drivers Daily Inspection had his authorisation reduced permanently by 3 vehicles. The operator had not correctly trained the drivers in the correct procedures for carrying out DDI’s, he had no system for analysing tachographs correctly […]