CORONAVIRUS – WE ARE STILL HERE FOR YOU ALL
As the last few weeks of panic have started to settle we thought it a great time to update you as to what we are doing and how we can continue to support you all. TRAINING – DRIVER CPC, TRANSPORT MANAGER REFRESHERS AND OLAC From Monday 30th March 2020 we are taking bookings for Webinar based trainings. […]
COVID 19 – WE ARE STILL HERE FOR YOU
During this challenging time there is a lot of concern, rumour and misinformation floating around the Transport industry and what operators should do. WE ARE OPEN FROM HOME During this time we are remaining open. We are available from home and will be responding to all calls and emails to give the right advice. DON’T […]
RECENT CASE – PUBLIC INQUIRY: COMPANY LET DOWN BY ‘REMOTE TRANSPORT MANAGER’
With only around two weeks before a recent Public Inquiry, A S Miles Consulting were engaged by a Midlands based company to assist them, as they had reached a point of despair and lack of action with their current transport manager. On attending the clients Operating Centre we found no systems of any worth being […]
ARE YOU THE BEST YOU CAN BE – OR THE BEST OF A BAD BUNCH?
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop. The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the […]
WHEN DOING NOTHING IS SIMPLY FATAL
A S Miles Consulting recently had a call to provide consultancy support to a client with a Public Inquiry which immediately caused us some concerns. Once our Managing Director started to work with the client and their legal team it became apparent that the client had originally had a poor DVSA visit some 18 months […]
WHY YOU SHOULD GET SERIOUS WHEN THE TRAFFIC COMMISSIONER SENDS YOU A CALLING IN LETTER
When you receive the Traffic Commissioners calling in letter you really do need to get serious and take action. AS Miles Consulting were called in by a new client to help them with only 3 weeks to go before the Public Inquiry. This was a pity because the incident that had triggered the call to Public […]
AS MILES CONSULTING NEWSLETTER JUNE 2018
Welcome to the latest edition of our monthly newsletter. Please click here to download the June 2018 edition. OPERATOR LICENSING UNDERTAKINGS Continuing our ongoing look at the operator licensing undertaking, and how best to ensure that you are complying fully with these undertakings. This month we are looking at “The rules on drivers’ hours and tachographs are […]
MY TRANSPORT MANAGER HAS PASSED AWAY BETWEEN CHRISTMAS AND NEW YEAR. WHAT DO I NEED TO DO?
Yes, unfortunately that was the phone call that I had at 05:47 this morning, 1st January 2018. A very upset and distressed owner of a firm with a nice Transport operation that we have worked with on an ‘as and when’ basis for a few years now. We speak monthly if only to rib each other […]
WHY SHOULD YOU TRUST YOUR MAINTENANCE PROVIDER?
We have a case at present with a Transport Firm. They have had the same Maintenance provider for over 5 years. Whilst carrying out an Audit and on seeing the state of the PMI paperwork, and the general lack of defects and detail it gave me some concerns. I requested the Client send the vehicles […]
WHY HONESTY IS THE BEST POLICY – CAN YOU BE TRUSTED?
This month one of the Public Inquiries that we have attended in Cambridge involved a client where there was some rather difficult issues surrounding the case. The client was very sensitive to these and really was not keen to be, as they saw it, ‘airing dirty laundry in public’. The total opposite was in fact […]