THE IMPORTANCE OF SPOT CHECKS – YOU MIGHT BE SURPRISED BY WHAT YOU FIND
What spot checks do you, or your Transport Manager, carry out within your operation? When did you last carry out spot checks? Spot checks are vital to ensure standards are being maintained, and nobody within the operation is attempting to deceive yourself. You might be surprised by what you find. Within even the most thorough […]
WHEN DID YOU LAST LISTEN TO YOUR DRIVERS?
Does this seem a daft question? Not asking your drivers a few key questions and then listening to the replies could be costing your business in more ways than one. When we ask the question ‘When did you last listen to your drivers?’ we don’t mean ask them about the football last night and go, […]
ARE YOU THE BEST YOU CAN BE – OR THE BEST OF A BAD BUNCH?
This might seem a silly question but on examining the data that we have gathered in the last decade only 7% of the businesses that we work with want to be the best, full stop. The others fall into the category of ‘We want to be better than our competitors’ – 63 % and the […]
WHEN DOING NOTHING IS SIMPLY FATAL
A S Miles Consulting recently had a call to provide consultancy support to a client with a Public Inquiry which immediately caused us some concerns. Once our Managing Director started to work with the client and their legal team it became apparent that the client had originally had a poor DVSA visit some 18 months […]
WOULD YOU LET YOUR TRANSPORT MANAGER DO YOUR VAT RETURN?
If not, then Why not? The answer is probably along the lines of “He’s not qualified to do accountancy, or she has no previous experience of doing VAT returns”. And all of those would probably be true. So why do people let their Accountant give them advice on Operator Licence Compliance? Have you ever asked […]
MY TRANSPORT MANAGER HAS PASSED AWAY BETWEEN CHRISTMAS AND NEW YEAR. WHAT DO I NEED TO DO?
Yes, unfortunately that was the phone call that I had at 05:47 this morning, 1st January 2018. A very upset and distressed owner of a firm with a nice Transport operation that we have worked with on an ‘as and when’ basis for a few years now. We speak monthly if only to rib each other […]
GATE CHECKS ON DRIVERS
Overnight in a Northern location to carry out a surprise set of Gate Checks on Drivers. Having had a great day out seeing a new client I am now holed up in a hotel near to a clients depot, one of over 40 they have across the country. Tomorrow and ‘Before Breakfast O’clock’ I will be […]
NOT ALL TRANSPORT CONSULTANTS ARE EQUAL
Are you getting what you pay for with transport advice and consultancy? Our experience with some of our new clients and recent enquires is NO people are not! Poor advice that they have had from other Consultants is:- Stick local and the DVSA will never stop you (Wrong as the client found out). Plan your route away from […]